Healthcare Professionals: Working Efficiently While Protecting Patient Data

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There is no question that public and regulatory pressure on healthcare providers to protect and secure patient information is continuing to increase. Fuelled by high profile data breaches, such as Anthem’s that continue to generate coverage and analysis in the media, the topic remains a hot button issue. As companies like Anthem attempt to put stronger security measures in place, it provides an opportunity for all healthcare organizations to do better when it comes to protecting patient data, especially electronic records sent through email.

Protecting Patient Data is Not an Option

HIPPA compliance aside, ensuring the security of patient data is a fundamental requirement for establishing trust. The digitalization of patient data has resolved many issues related to paper-based processes; however the risk of losing data and the inefficiency of many of the existing security and encryption tools create challenges for healthcare providers. Add to these challenges the use of tablets and smart phones and the risk of potential data loss grows even more.

To resolve these issues, email encryption and message control plays a significant role. Most, if not all healthcare organizations have already implemented some sort of data leak prevention measure involving email encryption – often an on-premise system (i.e. hardware and software that resides within the walls of the organization). While this is a step in the right direction, many healthcare providers find these systems create a whole set of new challenges in terms of upkeep and usability. Many on-premise solutions don’t integrate well with existing email systems, are tricky to use and don’t support mobile devices like smartphones and tablets.

At a minimum, healthcare workers are struggling to stay efficient while respecting security policies. At worst, however, many healthcare employees (often out of sheer frustration) are not using these security tools at all.

Introducing Technology that Solves Problems, Not Causes Them

The new generation of cloud-based encryption tools offer a way to resolve the conflict between securing patient information and providing the healthcare professional the agility and “easy to use” experience that will increase their productivity and efficiency. Cirius, for example, not only protects the content of messages and secures large file attachments on any device; it works with the organization’s existing security rules and policies to ensure that messages with sensitive data are sent securely – dramatically reducing the risk of human error.

Patients who receive an email sent by an encryption and message control platform like Cirius are also much more likely to open the message because they trust its origin. And because it provides the same security functionality to the user, they can interact with confidence and share files back to the organization – creating a protected communications loop. Additionally, the entire process can be tracked in real-time providing an auditable “trail” and proof of exchange for compliance purposes and electronic discovery. Cirius’ patented “delivery slip” provides real-time information when a message is received, read and even deleted. The sender can also control whether the receiver can reply to or forward a message. It is technology that is easy to deploy; simple to use because it “lives” seamlessly within the organization’s existing email environment; and cost effective to purchase and maintain.

To experience Cirius’ ease of use for your healthcare organization for a month at no charge, sign up here and let us know what you think.

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