Lost CD in the Mail Causes Healthcare Security Breach


Lost Data by Jacob Whittaker 7.8.08

Some security breaches make you shake your head in disbelief.

Jersey City Medical Center (JCMC) notified patients that their information may have been compromised after an unencrypted CD was lost in the mail en route to a supplier. remeditated attacks by hackers often leverage previously unknown security flaws and techniques, therefore it is almost impossible to deploy a silver bullet that will prevent any and all of these sophisticated threats. Security as a whole is difficult, but when it comes to stopping lost CDs in the mail, there is a silver bullet – secure messaging that includes large file transfer.

Another disappointing aspect of the JCMC breach was the level of inefficiency accepted as the norm. The CD was mailed on June 13, 2014 and was to be delivered three days later on June 16. More than a week later on June 22, 2014, JCMC received a letter from the United Parcel Service notifying it that the package could not be found. Even if the CD had not been lost, over five business days would have been wasted in sending and receiving the CD back in the mail.

Here’s how the patient information could have been sent using Cirius.

  1. A JCMC employee goes into their regular email inbox, which is integrated with Cirius Secure Messaging, and attaches the large file(s) then clicks Send Secure.
  1. The supplier who was the intended recipient accesses the encrypted message and files via their own regular inbox.
  1. The JCMC employee can track in real-time when the supplier has accessed the message or taken any other action on it. They can recall the message at any time to wipe it from the recipient’s inbox. They also have the option to password protect the message as well as block forwards and replies for highly confidential information.
  1. The supplier can send back secure messages and attachments of any size and also can track all activity on the message.

The patient information gets delivered securely in seconds so the supplier can complete and deliver their assignment much faster. That’s the productivity value in secure messaging to shorten processes from weeks to days. Sign up for a free trial of Cirius Messaging today to see what secure messaging can do for you.